Trust & Safety Last update 6 months ago
Trust Matters Most
Millions of Gigs. Millions of users.
But your trust & safety is our #1 priority.
At Fliam, we prioritize the trust and safety of our users. We strive to maintain a secure and reliable marketplace where both buyers and sellers can confidently engage in business transactions. Here are some key elements of our commitment to trust and safety:
Verification and Screening: We have implemented rigorous verification processes to ensure the authenticity and reliability of our users. Sellers are required to provide accurate information and undergo identity verification checks. This helps create a trusted environment where buyers can confidently engage with verified and reputable sellers.
User Ratings and Reviews: Transparency is crucial in fostering trust within our marketplace. We encourage buyers to provide honest ratings and reviews based on their experiences with sellers. This feedback system helps other users make informed decisions and promotes accountability within our community.
Dispute Resolution: In the unlikely event of a dispute or disagreement between a buyer and a seller, we offer a fair and efficient dispute resolution process. Our dedicated support team is available to mediate and facilitate a resolution that satisfies both parties whenever possible.
Secure Payment Processing: We prioritize the security of financial transactions on our platform. Fliam employs industry-standard encryption and secure payment gateways to safeguard sensitive information. This ensures that your financial details are protected during the payment process.
Proactive Monitoring and Fraud Prevention: To maintain a safe marketplace, we employ advanced monitoring systems to detect and prevent fraudulent activities. Our dedicated team works tirelessly to identify and address any suspicious behavior or violation of our platform's policies.
Community Guidelines and Policy Enforcement: To promote a positive and respectful environment, we have established community guidelines that outline the expected behavior and prohibited activities on our platform. We enforce these guidelines and take appropriate action against any violations to ensure a safe and welcoming community for all users.
We continuously invest in advanced technologies and employ best practices to enhance trust and safety within our marketplace. We are committed to maintaining the highest standards and providing a secure platform that facilitates successful and positive business interactions.